Recipient Management

View Recipient Information

• Click on the recipient management on the Home page, you can view all the certificate holder information issued by your account.

• Click in the operation field on the right side of the recipient information to download the zip file of all certificates held by the recipient.

Check the Binding Status of the Account

• If the mailbox icon is unbound, it means that the certificate holder has not yet logged in to the platform and bound the account.

View Recipient's Receiving History

• Click the recipient’s email address to view all certificate information issued to that recipient by you.

• Click the certificate name to return to the certificate batch, where you can resend notification emails, download files, or revoke certificates.

• Hover over “Notification Status” to view detailed email delivery status and update time.

• Click the button beside the certificate name field to enter keywords and search for a single certificate.

• Click the button beside the issuance date field to select a time period and filter issued certificates.